Frequently Asked Questions


Where are you located?
We’re here to support you with both in-person and virtual therapy options. Visit our physical office at 1330 Orange Ave, Suite #312, Coronado, CA 92118, or connect with us online if you're in California, Hawaii, or North Dakota. Our mailing address is: 941 Orange Ave. PMB 536, Coronado, CA 92118.

Exciting news: in 2025, we'll expand our online services to include Maryland and Virginia!

What are your license numbers and the states in which you practice?
We are licensed to practice in the following states:
California (CA) LCSW: 100639 (Issued: 3/19/2021)
Hawaii (HI) LCSW: 4606 (Issued: 10/22/2020)
North Dakota (ND) LCSW: 6349 (Issued: 9/30/2022)
We will be expanding to Maryland and Virginia in 2025.

How do I contact you?
Great question! You can complete the contact form at the bottom of this page or request an appointment through our secure portal: https://crystalbettenhausenbubulkalcsw.clientsecure.me.

You can also call us directly at (619) 319-5152. Please note that calls are answered Monday through Friday, from 8:00 am to 5:00 pm, excluding holidays. Feel free to leave a voicemail, but kindly avoid sharing specific personal details. We do our best to return all calls within 48 hours.
For current clients, you can use the secure portal messaging function: https://crystalbettenhausenbubulkalcsw.clientsecure.me. Please understand that we may be in sessions throughout the day. Alternatively, you can email us directly at hello@throughthelenstherapy.com, and we will respond within 48 hours.

What are your hours?
We see clients from 8:00 am – 5:00 pm Monday-Friday. 
We are closed on Federal Holidays. We are currently not accepting any evening or weekend clients.

What are your session fees?

Our standard fee is $200 for a 50-minute therapy session. For professional consulting services, fees will be discussed during the initial consultation to ensure transparency. Additionally, any applicable fees for consultations will be covered during your complimentary consultation to ensure we align with your needs.


Join our list for exclusive insights and resources to support your journey.

Stay Connected

Be the first to know about new services, events, and special offerings.

thank you!